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How does the Fortaps Assistant work?

How does the Fortaps Assistant work?

The Fortaps wizard, available on all pages of our website, offers you the possibility to select the product that best suits your needs from the various options available.

We understand that the wide variety of products and their different types can be overwhelming, so we have developed this wizard to simplify and automate the task of finding the ideal item you are looking for.

Step-by-step tour of the Fortaps wizard

Data entry in the wizard

  • Click the arrow in the top left to expand the wizard.
  • Select the type of piece you need: end cap, stopper, dowel or leveling foot. Enter the measurements.

Step-by-step tour of the Fortaps wizard

Fortaps Assistant Automatic Recommendations

  • With the data entered, the wizard will show the part options that best suit your needs.

Fortaps Assistant Automatic Recommendations

  • The options marked in yellow are the most recommended according to your specifications.
  • At the top of the screen, you’ll find a detailed description, including:
  • Real photograph of the piece
  • Technical drawing with geometry and physical specifications

Complementary functions to the Fortaps wizard

Complementary functions to the Fortaps wizard

In addition to the wizard, Fortaps offers other tools designed to speed up your purchases: Quick Order

Access a personalized list that allows you to add your favorite products and make recurring purchases without repeating the entire purchase process each time.

Do you need specialized advice?

Do you need specialized advice?

The Fortaps Wizard is designed to enhance your shopping experience and help you quickly find what you need. However, if you have any questions, please do not hesitate to contact us. One of our experts will contact you. We work every day to offer a wide variety of options to our clients and provide the best possible service.

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Fortaps continues to expand its photovoltaic plant

Fortaps continues to expand its photovoltaic plant

Numerous studies agree that the installation of a photovoltaic plant in a company can generate savings of 40% to 60% on the electricity bill, in addition to contributing significantly to the reduction of global warming.

About five years ago, we started the first phase of our solar photovoltaic roof, which, over time, has managed to supply more than half of our total energy needs. This project was born with the aim of achieving energy independence, a goal that, with our latest expansion, we are close to achieving.

 

Why install and expand our photovoltaic system?

 

In recent years, photovoltaic self-consumption has seen substantial growth due to several factors, such as increased social awareness of sustainability and the energy crisis, which has driven the adoption of renewable energy models in companies.

Solar energy is a clean energy that does not emit greenhouse gases and offers great advantages in our country. The weather conditions allow Spain to have enough hours of sunshine, which makes it easier for companies with the appropriate infrastructure to achieve the desired energy self-sufficiency.

In addition, solar panels are low-maintenance devices, which contributes to reducing operating costs in the long term. Since the first phase of installing 85 kW solar panels in 2019, we have managed to progressively reduce our carbon footprint. Currently, more than 60% of the energy we need to carry out our activity comes from our photovoltaic plant.

However, with this new phase of expansion, we are close to achieving energy self-sufficiency. Our calculations indicate that the plant will be able to produce 92% of the electricity we consume, which brings us significantly closer to energy independence.

 

What benefits will our customers get?

 

First, for those companies looking to implement or improve their sustainable practices, it is essential that their suppliers and partners are aligned with these principles. By choosing sustainable suppliers, your company indirectly contributes to reducing the carbon footprint of its activity and can improve public perception.

On the other hand, energy independence guarantees price stability in products, which allows more competitive prices to be offered. Fluctuations in energy prices tend to lead to significant increases, a situation we have seen repeatedly in recent years. This self-sufficiency allows us to adjust our prices without compromising the quality of the final product.

Finally, having these energy sources also provides us with greater energy security. This translates into fewer interruptions in supply and, therefore, a lower risk of downtime that can affect production times and delivery times.

 

Fortaps’ Commitment to Sustainability

 

The installation and expansion of our photovoltaic plant has marked a milestone in our business. However, this is just one of the many actions we have implemented over the years to achieve sustainable growth and environmentally friendly production.

When it comes to production, we have incorporated environmental protection into our processes. Currently, our manufacturing has recycling and reuse processes of materials that have allowed the amount of waste to be reduced to zero. In addition, we always use polyethylene raw materials, which do not contain toxic components and are reusable.

Beyond manufacturing, we have implemented sustainable initiatives in other areas, such as a fleet of 100% ecological vehicles and digital document management that eliminates the use of paper.

We are proud to follow our roadmap to create long-term value, offering a product that combines quality and respect for the environment. The expansion of our photovoltaic plant has been a great advance, but we will not stop here; We will continue to work to reduce the carbon footprint at our production plant.

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How to buy ferrules on the Fortaps website? We show you step by step!

How to buy ferrules on the Fortaps website? We show you step by step!

Do you have questions about the process of buying ferrules at Fortaps? Don’t worry, we’re here to help.

 

Selection of ferrules

 

In this section, we will explain how to start the purchase process based on three possible situations:

  • You know what ferrules you need.
  • You know the type and measurements of the ferrules you need, but you need help choosing the right reference.
  • You know the objective that the ferrule has to fulfill level heights, cover a hole, cover one end of the tube, etc.

We will approach each case step by step. Find the one that best suits your situation and follow it. Let’s go!

 

Scenario 1: I know exactly the tip reference I need or I have already placed an

order before

If you already know exactly which Ferrule you need, it only takes a few moments to complete your order. We have enabled the “quick order” function so that you do not have to go through the complete selection process that we have on the website. You can find this option on the right side of the top menu of the page.

 

Pedido rápido

 

For example, imagine that you need 250 units of exterior rectangular ferrules with the reference “41-60X40”. Go to our search engine and enter this reference (you could also enter the type of Ferrule). You’ll see two options appear, one for each available color. Click “add” once you’ve chosen the Ferrule.

 

Escoger contera

 

 

Once added, the product will appear in the “My products” section, which works as a wish list from where you can place orders in an agile way. The advantage of this tool is that the products will always remain in the “My products” section unless you delete them. Thus, you will place your recurring orders in an instant, indicating the number of units you want to order and clicking on the cart button.

Now, the products are in the cart ready to checkout. An important detail that you should keep in mind is that the ferrules are bought by the container. So, based on the previous example, the total number of ferrules you would buy if you needed 250 pieces would be 300 since the containers are 100 units.

To make it easier for you to organize and track your order, you can enter your own reference. Go to the “Customize order code” section and enter that information.

 

carrito de compras pedido rápido código de pedido personalizado

 

Just make sure your personal details and addresses are entered correctly and… Your order will be ready to be processed!

 

Scenario 2: I know the measurements and the type of Ferrule I need, but I don’t know exactly which one I have to choose

 

If you are clear about what Ferrule you need and, above all, its measurements, simply select the type of Ferrule at the top of the website. Click on the icons or expand the “products” menu section, whichever is more convenient for you. For this example, we’ll select the square ferrules.

 

seleccion de conteras en la home de Fortaps panel de navegación de productos fortaps

Once you have chosen the type of Ferrule, you will access the page where all the ferrules of that type are located, grouped according to the measurements. You will only need to go to the column on the left side and check the box of the measurements you need.

selector de medidas de conteras de fortaps

Let’s imagine that you need a square Ferrule of 30 mm on the outer side and 1 mm thick of the tube. To do this, check box 30 on the outer diameter tab and the box for the range 1.0-2.75 for tube thickness. In this case, you have two options. Select it by clicking on the product.

 

Selecciona la contera

When you have clicked, the tip with its description will appear along with all the variants of the tip that we have available. Continuing with the previous example, if you need the square Ferrule of 30 mm on a side and 1 mm thick of the tube, you should choose the reference 15-30X30, which is the one that suits these measurements.

Contera interior estriada La contera con su descripción

 

In the selection table you will find all the relevant information about each available piece:

  • Part Number (Reference)
  • Part Color (Color)
  • Available units (Stock)
  • Part Measurements (Outer Diameter, Inner Diameter, B, C, Tube Thickness)
  • 3D rendering of the part (3D Model)
  • Part .igs file (igs)
  • Product sheet in PDF format (Product Sheet)
  • Minimum number of units to place the order (PACKAGING)

To the right of the table, enter the number of units you need and click on the cart icon in the “order” column to add the products to the cart. For the example, we have established that you need 70 units. Clicking on the cart will open a confirmation window indicating that the product has been successfully added to the shopping cart.

If you look at the packaging section, you will see that 200 units appear instead of 70. Why is that? We work with packages that have a defined number of pieces, so if you choose a lower quantity, the system will automatically adjust to the minimum packaging quantity, which in this case is 200. If you need 350 units, two packages of 200 units will be added to fulfill the order.

 

 

We’re already finishing! When you click on the checkout button, the page will automatically redirect you to the shopping cart. In it, you will find the products you have added, as well as related products based on the customers’ purchase history.

We thought that perhaps the organization and monitoring of the products would be easier if the reference that the customer wanted could be put in. Said and done! In the “Customize order code” window you can enter your own number if you consider it necessary. In this way, your reference will appear in all the documents related to this delivery.

 

Personalizar código de pedido Código de pedido personalizado

 

Now all you have to do is verify that the personal details and addresses have been entered correctly and… You have your order placed!

 

Scenario 3: You would need help knowing which Ferrule is the most suitable

 

If you’ve reached this section, you probably know that you need a Ferrule, but you’re not sure which one to choose. Don’t worry! For these cases, we have a virtual assistant that will accompany you step by step and make an automated recommendation according to your specific needs.

The wizard is available on all pages of the website, at the top.

 

seleccionar el asistente virutal de fortaps Let’s go to a practical case. Imagine that you need ferrules to cover 20 mm holes. Tell the attendee as follows:
escoger funcionalidad contera

Without you having to do anything, the assistant will give you the types of ferrules that best suit your needs. A table will be displayed with the complete list of product references, marking which one to choose if only one option is available.

referencias recomendadas

The table contains all the information you need to know about the part:

  • Part Number (Reference)
  • Part Color (Color)
  • Available units (Stock)
  • Part Measurements (Outer Diameter, Inner Diameter, B, C, Tube Thickness)
  • 3D rendering of the part (3D Model)
  • Part .igs file (igs)
  • Product sheet in PDF format (Product Sheet)
  • Minimum number of units to place the order (PACKAGING)

Now let’s say you need 650 black units. Just enter the number of units in the last column and click on the cart button in the penultimate column. Once this is done, you will be able to access the cart to finish processing your order by pressing the button.

 

tapas añadidas al carrito

 

You may be wondering why in the image below, the number of parts marked by the system is 1000 instead of 650. The reason is that our packaging contains a specific number of pieces. If you select a smaller quantity, the system will automatically adjust to the minimum required to form a package, which in this case is 200 pieces.

In the cart, you’ll be able to see all the products you’ve added, as well as recommendations based on other customers’ purchase data.

Before finalizing the purchase, we would like to remind you of the “Customize order code” option, where you can enter your own order number if you consider it necessary. In this way, your reference will appear in all the documents related to this delivery.

 

Código de pedido personalizado

 

All that remains is to verify that the personal data and addresses have been entered correctly and… Your order is complete!

 

Need more help?

 

We hope this guide has assisted you in your selection and purchase process at FORTAPS. However, if you have any type of question, we are at your disposal to answer all your questions.

Thank you very much for trusting FORTAPS!

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Managing stock and planning production

Managing stock and planning production

HOW EFFICIENT PRODUCTION AND STOCK PLANNING ENABLE ORDERS TO BE DISPATCHED IN LESS THAN 24 HOURS.

Since 1996, FORTAPS has been producing plastic caps, and since then, we have used sales data to predict stock needs and create realistic plans for our production plant.

Our goal is to have all of our references in stock and in sufficient quantities to dispatch orders within 24 hours.

To meet customers’ expectations and ensure optimal internal operation in today’s competitive world, order processing must be fast and efficient. One of the keys to achieving this is efficient production and stock planning.

THE BENEFITS OF EFFECTIVE PLANNING::

Companies and their customers benefit from efficient production and stock planning, which include:

    1. Customers feel more satisfied and loyal when orders are issued within 24 hours.
    2. Lower associated costs can be achieved by efficient planning, which minimizes excess stock and prevents product shortages.
    3. By having proper planning, production bottlenecks can be avoided and resources can be optimized, leading to higher productivity.
    4. Efficient planning saves time when ordering, which can be used for other important business tasks.

PRODUCTION CHAIN OPTIMIZATION AND ORDER DELIVERY STRATEGIES.

At FORTAPS we continuously seek to achieve maximum efficiency in all internal processes to provide impeccable service to our customers. In fact, our focus is on anticipating customer needs and scheduling production based on forecasts, which is one of our greatest achievements.

    • Analysis of demand and prognosis. Based on sales data from the last 20 years.
    • Production optimization. Real-time data on stock status and forecast needs can be used to plan the production plant schedule.
    • Achieving efficient stock management: To ensure product availability at the right time, it’s important to analyze best practices and stock management strategies. To meet orders in a short time, it would be useful to conduct research on inventory models, reordering policies, and optimizing stock levels.
    • Implementation of digital technologies: Another intriguing approach could be to investigate the use of digital technologies, such as warehouse management systems and production planning software. These tools have the potential to enhance the efficiency of planning, stock management, and order delivery through analysis.
    • Improving logistics coordination between production processes, warehouses, and final delivery can result in faster order delivery. Analysis of coordination strategies can include implementing supply chain tracking systems and optimizing delivery routes.

CONCRETE ACTIONS AT FORTAPS

Always looking for maximum efficiency, at FORTAPS we have developed an algorithm based on the sales data of the last 20 years, that allows us to:

      • Know the optimum stock, maximum stock, minimum stock and safety stock
      • Ensure maximum efficiency in replenishment and warehouse maintenance processes, avoiding stock breakage
      • Connecting the stock data to our ERP and website will ensure that both our customer care staff and our customers have complete knowledge of the exact number of parts for each reference.

Our aim is to maintain the 98,14% order dispatch rate within the first 24 hours (*Source: Audit ISO 9001:2015, Bureau Veritas February 2023), which we have done throughout 2023

Realiable ferrule supplier

Fortaps virtual assistant

Fortaps virtual assistant

Fortaps’ website update has focused on functionality to improve the customer experience and customer service. One of the most notable new features has been the introduction of the virtual assistant that, in a clear and simple way, guides the user to quickly find what they need. In this article, we tell you all about its advantages.

How can I use the Fortaps virtual assistant?

Designed to guide the customer to find what they are looking for with little effort, the Fortaps virtual assistant is located on the home page of the website and allows for a quick and efficient internal search. In this way, we provide a solution to their needs.

With the creation and development of the design of the new site, the objective has been to achieve a good optimization that achieves customer orientation. This process involves the use of advanced tools and strategies to ensure that the performance is adequate, both in terms of speed and in terms of appearance and ease of navigation.
Therefore, the new Fortaps virtual assistant guides users to the products they are looking for by using questions to identify the right match or equivalent for each situation.

Fortaps virtual assistant features

If we must define the characteristics and consequent advantages of the virtual assistant, we would mention the following:

User-friendly

As we have indicated, the virtual assistant is characterized by the fact that, when it is displayed, several options are shown in response to a question. In the case of mats, there are three of them: what is the intended use of the mat you are looking for, what shape it should have and what are the dimensions.

With these simple questions, you can obtain enough information to rule out all those products that do not fit your needs or directly select the one that perfectly meets your requirements.

Wide variety of options

The questions shown include the entire repertoire of products in the Fortaps catalog. Thus, when it comes to making a selection, you can choose between end caps for the feet of metal furniture, such as chairs or tables; the posts of a fence or enclosure, whose dimensions are very specific; the protection of metal pipes of a staircase; or the metal shelves of a warehouse.

Although at first glance, it may seem that all end caps are the same, there are substantial differences between one and another that are sufficient to prevent them from fulfilling their function if the right one is not chosen.

Direct and complete information

Another of the most notable features of the Fortaps virtual assistant is that it responds quickly to questions and does not require intermediaries. In other words, it is not necessary to go through human intervention to identify the required product.

The wizard is connected to our catalog, which in the case of Fortaps has a total of 1,600 references and has the ability to verify whether the particular part is in the catalog or whether it is not available. This function is especially interesting for our customers who are resellers, whether they are physical hardware stores or pure players in e-commerce.

Complementing telephone assistance

Virtual assistant use does not replace telephone customer service, nor does it replace personalized customer service. It is simply an improvement in the customer service offered, since it has been proven that a first approach to the product is fruitful with the customer. We have four lines for the Spanish market and five for the rest of Europe. Therefore, in case of any doubt after consulting with the assistant, the customer has the option of contacting Fortaps directly.

From Fortaps, we continue working to offer the best service to our customers through our website and the attention we provide through all our channels. We are at your disposal for any questions or requests.

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Logistics, the great challenge for FORTAPS

Logistics, the great challenge for FORTAPS

Markets change over time, and with them, so do the needs. At the present moment, speed is one of the most highly valued aspects of the project. Moreover, thanks to technological progress, it is possible to achieve in the field of logistics. This is one of the challenges FORTAPS is currently facing.

Changes in logistics organisation

Our warehouses work with efficiency and productivity standards to guarantee agility in the movements and speed in the methodology. The objectives relating to both are maintained or intensified depending on the circumstances. However, our operating conditions are changing.

This is due to adapting to changes in markets, procurement channels and developing technology. Due to this last, logistics is being progressively automated and, instead of having to manage operations manually, it is done through software.

These are Enterprise Resource Planning (ERP) systems. Through these, data relating to stock and transport agencies are entered into the system, they are analysed and useful information is obtained and used to improve services, but it also makes it possible to commit to sustainable or environmentally friendly logistics.

These ERP systems are now integrated with stock and transport companies to streamline workflows, they are extremely optimised and therefore become as efficient and agile as possible for the operating team. Moreover, from an energy consumption point of view, energy consumption is minimal.

Our vision for the future from logistics

At FORTAPS we are continually looking for formulas that are practical and beneficial both for us as a company and for our clients. That is why our vision has always been clear in the area of logistics and forwarding and in order to reduce the extra costs for her, we have chosen to take care of the storage space and the stock trend.

In this way, we focus our efforts on offering the best forwarding service and choosing the most efficient and competitive transport companies on the market. This means that we are in charge of managing the necessary stock for our customers, which is an added advantage for them.

But, how have we at FORTAPS managed to make this methodology productive? Through the control of a number of parameters:

Stock

All our references are available at all times and we know the specific quantity we need to store of each product thanks to the information obtained from our ERP analysis. In addition, all goods are already prepared, labelled and ready for dispatch, which reduces order processing time.

stock

Moreover, there is a comprehensive management of the traceability of each shipment through the use of QR codes. In terms of warehouse management, we follow the FIFO criterion, which stands for First In, First Out, i.e. first in, first out.

Services

Within the services offered, the preparation time for each order is no more than five minutes and transport labels can be generated on the spot. In addition, orders are palletised and organised by transport company, as the most suitable one is chosen for each of them.

With this organisation, we gain four advantages, which are FORTAPS’ current commitments:

No stock outs and the only company in the sector that guarantees delivery within 48/72 hours.
24h shipping, since all products in the catalogue are always available.
Saving time and money when sending goods to third parties.
Real-time geolocation monitoring and up-to-date knowledge of the status of the shipment.

To benefit from these advantages as a customer, you can contact FORTAPS through our different channels.

Realiable ferrule supplier